Privacy Policy

Shoe Cleaning App by Crib L.L.C. — Last updated: September 20, 2025

1. Who we are

Crib L.L.C. (“we”, “us”, “our”) operates the mobile application Shoe Cleaning App providing professional shoe cleaning and delivery services.

2. What data we collect

• Account data: name, email, phone number, password hash.
• Order data: shoe photos (you may either take new pictures with your device’s camera or upload existing photos from your gallery), cleaning type, payment method (token only), delivery/pickup addresses, comments.
• Device data: push notification token, device model, OS version, language.
• Location (optional): for couriers, to show available orders and update delivery status.
• Support/Chat: messages and attachments you send us.

3. Why we collect it

• Provide the service: create and manage orders, process payments, send status updates.
• Notifications: inform you about order progress, updates, promotions (you can disable in settings).
• Safety & fraud prevention: secure access and detect abuse.
• Analytics & improvement: monitor app performance and feature usage.

4. Payments

Payments are processed by [Apple Pay / Stripe / Adyen]. We do not store full card data; we only receive tokens and transaction IDs to confirm transactions.

5. Sharing with third parties

We only share data with trusted service providers (hosting, analytics, push notifications, payments) who help us operate the app. They process data under our instructions and with appropriate safeguards. We do not sell your personal data.

6. Data retention

• Account & order records: kept while your account is active and as required by law (e.g., tax or audit obligations).
• Push tokens & analytics: deleted or rotated when no longer needed.
• You may delete your account anytime (see Section 9).

7. International transfers

Your data may be processed on servers located outside your country of residence. We apply safeguards (such as contractual clauses) to ensure adequate protection.

8. Your rights

Depending on your jurisdiction (e.g., GDPR/CCPA), you may have rights to access, correct, delete, or export your data, and to object or restrict certain processing. Contact us at [support@email].

9. Deleting your account

You can delete your account inside the app (Profile → Delete Account). This permanently removes your personal profile and related data, except for legally required records (e.g., invoices).

10. Children

This app is not intended for children under the age of 13 (or 16 where applicable). We do not knowingly collect personal data from children.

11. Changes

We may update this Privacy Policy from time to time. If changes are significant, we will notify you in the app or by email.

12. Contact

Crib L.L.C.
[Full Address]
Email: crib-shoes@gmail.com

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